Service Delivery
Setting the standard for cloud computing services
One of the primary benefits of cloud computing is how easy and inexpensive it
is to get started. There is no hardware, software, or related infrastructure to
purchase and maintain. Instead, customers simply choose a subscription level
that matches their needs while their vendor takes care of everything else.
Everything else, of course, includes a vendor's 'service delivery', the
complex technologies and processes that protect each customer's data from both
physical loss and unauthorized use, guarantee that data is available around the
clock and without delay, and ensure that the vendor can maintain acceptable
service delivery as the customer's user base, applications, and number of
transactions grow.
The founders of Breato have more than 20 years experience of delivering
highly available, secure, and scalable applications via the web. We adhere to
the following seven standards of cloud computing service delivery. We live by
these standards and we recommend you hold all of your cloud computing service
providers to these standards as well.
Security
The Breato platform ensures that customer data is protected with physical
security, data encryption, user authentication, application security, and more.
Trust and transparency
The Breato platform promises full transparency into performance and
availability data. Detailed information and advance notice of maintenance
activities are available to customers and the public on the Breato web-site.
True multi-tenancy
The key innovation that makes cloud computing possible is a multi-tenant
architecture, in which all users and applications share a single, common
infrastructure and code base that is centrally maintained (like eBay or
Google), maximizing performance and reliability and making upgrades a snap.
Scalability
The Breato platform
has successfully scaled as the Breato customer base
has grown.
High performance
The Breato platform has been designed for
fast application
performance, both for the delivery of Web pages and for transaction processing.
The platform is also scalable, so that as your applications grow, performance
can be increased proportionally to ensure that users aren't left frustrated by
slow page refresh rates.
Disaster recovery
Seamless disaster recovery is made possible by our fully mirrored data centres.
Maintaining full-scale backup facilities enables Breato to deliver consistent
performance and reliability even in the event of a disaster.
High availability
The Breato platform is based on data centres around the world to ensure the
highest availability and service quality for our customers.
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